Koubayashi
Well-known member
fiftywatt said:MIJvintage said:Brian, sorry to hear that; that really sucks eggs ............
Here is what the Rinkya web site has to say about claims for shipping damage.
http://www.rinkya.com/insurance.php
Hopefully it will be resolved quickly for you, and fully indemnify you.
Rich..
Thanks so much for that info.. had not seen it on the Rinkya site. I am a bit torn as to what to do at the moment. My luthier says that gluing and clamping the crack will make it good as new and perfectly stable to boot, all for well under $100. I could almost go that route instead of the agony of a claim that Rinkya may or may not pay out. Cannot tell if they refund just the purchase price or shipping costs as well. Thoughts?
btw, here is the closed auction for said guitar-
http://www.rinkya.com/twview.pl?URL=http://page6.auctions.yahoo.co.jp/jp/auction/f80466562
The seller of the SG stated no claim no return in the info text
"ノークレーム、ノーリターン"
It is not clear on Rinkayas webpage but seems they will not refund.
It will be a pain in the bottom for them to claim money from the Japanese Post Office.
The Yahoo comment function differ a lot from Ebay's.
So all sellers use the no claim no retur to free their backs .
Most of the negative feedback sellers get is about time for finishing the deal, time to respond to closed auctions, sellers attitude and personality (believe it or not) and such.
Very little is about the sold item unless it is positive critique.