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LS150 Quality Control
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Maz2211
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Joined: 23 Jan 2011
Posts: 2
Location: GB

PostPosted: Sun Jan 23, 2011 8:18 am    Post subject: LS150 Quality Control Reply with quote

Good afternoon

Firstly just to say a great forum here - been a huge source of excellent information.

I am new to the Tokai forum and having read about the great value Tokai guitars are - read many posts on here and decided to take the plunge and bought an LS150. I own a few Gibson Les Pauls and this is the first time I have owned a Tokai.

Firstly, I love the sound of this guitar, the way it feels and plays - fantastic!

There are two issues with it and I wondered if this is common.

On the main body of the guitar, there is only what can be described as a dimple - its actually in the maple top as the lacquer covers it perfectly. Its small, but there just the same. Secondly, there is a small nick in the binding, again under the lacquer finish.

Given the price for one of these (not cheap) and the reputation of a MIJ guitar, I am a bit disappointed and would like to invite some feedback.

Thanks


Mark

http://www.audioemotion.co.uk/uploadedfiles/image/DSC00718-Edit.jpg

http://www.audioemotion.co.uk/uploadedfiles/image/DSC00723-Edit.jpg
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marcusnieman
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Joined: 22 May 2003
Posts: 8764
Location: Dallas, Texas

PostPosted: Sun Jan 23, 2011 9:55 am    Post subject: Reply with quote

You need to remember that these are made by humans and by hand for the most part.... not by robots. As such, any guitar (or automobile or motorcycle, etc) can have slight blems... such as a single dimple in the nitro (better than having an orange peel issue to deal with). Same with the binding (which I would have never noticed). I've had similar issues with new guitars.... hell, if you look hard enough on any new guitar (or car, motorcycle, amps, book cases,.... you get my point), you are going to find something attributed to the human element of the building of them. It certainly doesn't speak to inferior quality or building. Not a soul in the world would even notice those things unless you point them out to them.

Did you get what you paid for - I'd say so because the big picture here is about a great guitar to play.... besides, you're probably going to put your own nicks and bumps in it anyway. Don't worry about it and enjoy it for what you bought it for (at least I hope) and play it.
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looktoyourorb
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Joined: 16 Sep 2004
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Location: UK - Anglia

PostPosted: Sun Jan 23, 2011 10:12 am    Post subject: Reply with quote

Would you have pics of the blemishes?

I have never had a "flawed" Tokai but I am sure as they are not machine made there are bound to be minor finish accidents sometimes.

Did you mail order the guitar or did you see it before buying? If it was bought unseen and new you have buyer protection and could contact the shop for a replacement or better, a small compensation which they usually prefer.
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Diamond
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Joined: 23 Dec 2007
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PostPosted: Sun Jan 23, 2011 11:08 am    Post subject: Reply with quote

I've never seen two "blemishes" like that on any new Tokai, not even on a Made in China Tokai.

Send it back, ask for a new one.
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marcusnieman
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Joined: 22 May 2003
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Location: Dallas, Texas

PostPosted: Sun Jan 23, 2011 11:08 am    Post subject: Reply with quote

looktoyourorb wrote:
Would you have pics of the blemishes?

I have never had a "flawed" Tokai but I am sure as they are not machine made there are bound to be minor finish accidents sometimes.

Did you mail order the guitar or did you see it before buying? If it was bought unseen and new you have buyer protection and could contact the shop for a replacement or better, a small compensation which they usually prefer.


Click on the two links below his name in his post... pics are there
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marcusnieman
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PostPosted: Sun Jan 23, 2011 11:09 am    Post subject: Reply with quote

Diamond wrote:

Send it back, ask for a new one.


Are you serious?
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Diamond
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Joined: 23 Dec 2007
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PostPosted: Sun Jan 23, 2011 11:14 am    Post subject: Reply with quote

marcusnieman wrote:
Diamond wrote:

Send it back, ask for a new one.


Are you serious?


Yes.
Why not...if the dealer is local and no shipping costs are involved then I'm sure the dealer will consider replacing it.

If it's a Gibson then that's another story, consider yourself lucky to get a Gibson with two minor blemishes...but a Tokai should have zero blemishes.
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JVsearch
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Joined: 01 Jan 2009
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PostPosted: Sun Jan 23, 2011 11:19 am    Post subject: Reply with quote

Diamond wrote:
I've never seen two "blemishes" like that on any new Tokai, not even on a Made in China Tokai.

Send it back, ask for a new one.


If you like the guitar, don't bother...

You send it back and get another one, and even though it's perfect to look at, maybe it doesn't sound quite as good as the first one (two guitars are most likely made of different slabs of mahogany).

Tone and a bird in the bush wins out over a couple of small blemishes every time IMO.
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Diamond
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PostPosted: Sun Jan 23, 2011 11:31 am    Post subject: Reply with quote

JVsearch wrote:
Diamond wrote:
I've never seen two "blemishes" like that on any new Tokai, not even on a Made in China Tokai.

Send it back, ask for a new one.


If you like the guitar, don't bother...

You send it back and get another one, and even though it's perfect to look at, maybe it doesn't sound quite as good as the first one (two guitars are most likely made of different slabs of mahogany).

Tone and a bird in the bush wins out over a couple of small blemishes every time IMO.


I agree with you.
But if the blemishes bother Mark, then he should try get a replacement....chances are the replacement will sound the same as the current one, and if it doesn't he won't know because he won't be able to compare.

I'm wondering whether those "blemishes" are dings created whilst in the possession of the dealer, or if the guitar left the factory like that?
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looktoyourorb
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Joined: 16 Sep 2004
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PostPosted: Sun Jan 23, 2011 3:15 pm    Post subject: Reply with quote

The little depression on the body looks like a shop floor accident...I don't think this would occur at the factory.

On the other hand the binding flaw is from the factory...a bit sloppy but still better than some other guitars I have seen recently (non Tokais).
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Tokai LS150 - TJ78 - ES100N
PRS SC245 - Modern Eagle - 53/10 Ltd
Gibson SG Std - LP R6 - Firebird - Melody Maker
Epiphone Casino Elitist
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Jackson Roswell
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Amo
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Joined: 30 May 2006
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PostPosted: Mon Jan 24, 2011 2:25 am    Post subject: Reply with quote

Wait 'till you've gigged it for a couple of years, you wont be able to see them for the huge scratches and gouges!
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marcusnieman
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Joined: 22 May 2003
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PostPosted: Mon Jan 24, 2011 6:36 am    Post subject: Reply with quote

Amo wrote:
Wait 'till you've gigged it for a couple of years, you wont be able to see them for the huge scratches and gouges!


Exactly
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guitarslinger
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Joined: 03 Feb 2006
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Location: Sheffield - UK

PostPosted: Mon Jan 24, 2011 1:43 pm    Post subject: Reply with quote

The guitar came from us actually and we are in the process of sorting the customer out as far as my colleague has told me today.

I personally inspected and set the guitar up for dispatch and didn't spot either of these. Frankly not sure i'd ever pick up on the binding one as a red flag to be fair!

In some ways i'd quite like to get the guitar back to check out the other again as it didn't jump out at me. Wonder if it catches the light better at certain angles...

Or it could just be i'm getting old and need to buy some big specs!

We can get through a lot of guitars in a day, but still, we're pretty good at spotting stuff. Pretty sure I even recommended that top over the other one which has a "beauty spot" in it.

Anyway, the customer will decide and we'll sort as usual.
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Amo
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Joined: 30 May 2006
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Location: The Lakes , England

PostPosted: Mon Jan 24, 2011 3:26 pm    Post subject: Reply with quote

I must admit it does seem a tiny OTT to me, I bought an unseen ES120 that turned up with an inch long 'scar' on the back of the neck, the shop that sent also bundled a load of strings and a 'Sorry, Our fault, return if not OK note'

After 5 years its still my go to guitar.

Moral of the story. Dont get too anal. Its a guitar.
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marcusnieman
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Joined: 22 May 2003
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PostPosted: Mon Jan 24, 2011 3:34 pm    Post subject: Reply with quote

Amo wrote:

Moral of the story. Dont get too anal. Its a guitar.


Agreed but it is nice to see a dealer stand behind his customer's satisfaction. That in itself guarantees I'll shop there again and tell my friends to do so as well.
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