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Kudos to Bob @ Tokai UK

 
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math2014
Guitar God


Joined: 30 Aug 2005
Posts: 226

PostPosted: Thu Feb 16, 2006 12:11 pm    Post subject: Kudos to Bob @ Tokai UK Reply with quote

Hi all.

I called bob @ Tokai UK last week, to ask dimensions of the pickup surrounding rings so that i could order some from WD or Allparts.

Instead of giving me the info i asked he says "Just give me your address and i ll send you a pair". I got them 5days later.

This is what i call customer service. Blimey... i am stoked. I know its a 3quid thing and it doesnt really matter, what matters is the professionalism and the kind of gesture , which makes me wanna buy more Tokais.

PROPS to Bob.
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