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Anyone having difficulty contacting Azuma MOJ?

 
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The batlord
Guitar God


Joined: 25 Jan 2006
Posts: 99
Location: Canada

PostPosted: Wed Jul 25, 2007 3:59 pm    Post subject: Anyone having difficulty contacting Azuma MOJ? Reply with quote

For about a week now I haven't been getting a response to emails or phone calls. Anyone else having any difficulties?
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whitehall
Guitar God


Joined: 28 Jul 2004
Posts: 298
Location: Annapolis

PostPosted: Mon Jul 30, 2007 9:39 am    Post subject: Reply with quote

Have you reached him since you posted this ? I had to give up on him.
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The batlord
Guitar God


Joined: 25 Jan 2006
Posts: 99
Location: Canada

PostPosted: Mon Jul 30, 2007 1:16 pm    Post subject: Reply with quote

I have spoke with him but he has not helped the situation or provided any answers I have requested. But then again, it has only been close to 3 weeks.
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The batlord
Guitar God


Joined: 25 Jan 2006
Posts: 99
Location: Canada

PostPosted: Tue Jul 31, 2007 9:23 am    Post subject: Reply with quote

By 'three weeks' I mean it has been three weeks since the problem occurred (sent me the wrong guitar) and still no progress on fixing the situation.
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The batlord
Guitar God


Joined: 25 Jan 2006
Posts: 99
Location: Canada

PostPosted: Tue Jul 31, 2007 9:34 am    Post subject: Reply with quote

I have initiated a complaint with PayPal. I am not willing to wait any longer.
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stratman323
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PostPosted: Tue Jul 31, 2007 10:23 am    Post subject: Reply with quote

I wish you luck, but my experience with Paypal is that they are f*****g useless, with the worst customer service in the world. They don't read what you write - they just send out standard replies, and if they do read what you say, they ignore it.

I hope that your experience with them proves me wrong - good luck!
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The batlord
Guitar God


Joined: 25 Jan 2006
Posts: 99
Location: Canada

PostPosted: Tue Jul 31, 2007 10:24 am    Post subject: Reply with quote

stratman323 wrote:
I wish you luck, but my experience with Paypal is that they are f*****g useless, with the worst customer service in the world. They don't read what you write - they just send out standard replies, and if they do read what you say, they ignore it.

I hope that your experience with them proves me wrong - good luck!


Well atleast I will be used to shitty customer service. Azuma made sure of that.
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