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Advice on Fraud pls
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bunbury
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Joined: 03 Apr 2006
Posts: 257
Location: london

PostPosted: Tue May 14, 2013 1:11 am    Post subject: Advice on Fraud pls Reply with quote

I think I am in the process of being defrauded out of a guitar by an eBay "buyer" in Canada and would appreciate advice pls. I feel all the more foolish because a forum member warned me this might happen.

The buyer first threatened to cancel the transaction when the guitar didn't show up on ParcelForce's tracking system for 2 days after despatch.

So, at the end of last week it was delivered (in a flight case). The buyer promptly canceled the transaction because a tensioning spring on one of the pup screws was missing (if true then mea culpa - I hadn't noticed). This is a 50p fix - hardly serious. Allegedly the volume knob had come off in transit - IMO the average 6-year old could put it back on. And, allegedly, the 'master' volume knob didn't work. This guitar doesn't have a master volume knob, and I suspect the problem could be solved by putting the volume knob back on ... or putting a battery in the guitar (it has a built in fx processor). It looks like a deliberate attempt to retrieve the payment without returning the guitar (repair cost estimate: 50p).

PayPal have taken the money out of my account.

I have contacted a local guitar store (a big chain) in Canada who are willing to take the guitar in and fix any issues at my expense. Surprise, surprise, the buyer has not responded to this offer.

Anyone got any ideas? I have an ID and an address - but are they real?
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bunbury
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Joined: 03 Apr 2006
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Location: london

PostPosted: Tue May 14, 2013 11:47 pm    Post subject: Reply with quote

OK. My buyer has responded to my offer to pay for any repairs (thought to be negligible) with this explanation for why the guitar cannot be repaired:

"i kicked the bastard across the room and threw it out in the trash"


Jeez. Am I dealing with a teenager out of their depth in a scam? That's a pretty clear declaration and exercise of ownership rights. I also kills my offer of repair or refund.

And I can't imagine doing that to any guitar. And it would hurt.


Last edited by bunbury on Wed May 15, 2013 1:31 am; edited 1 time in total
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bunbury
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Joined: 03 Apr 2006
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Location: london

PostPosted: Wed May 15, 2013 12:06 am    Post subject: Reply with quote

Another email from the buyer:

"anyways i got rid of it now,,, firewood"

Terrible spelling and grammar and sounding a little anxious and repetitive. Must be a teenager.
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ampmaker
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Joined: 15 Oct 2010
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Location: Cambridge, England

PostPosted: Wed May 15, 2013 2:02 am    Post subject: Reply with quote

I'm interested in how this turns out when you forward these messages to dear old PayPal. They vindicate your position so you ought to get the money returned to your account. But... This is PayPal, so all bets are off.
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BrazenPicker
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Joined: 02 Oct 2010
Posts: 177
Location: Bangkok

PostPosted: Wed May 15, 2013 3:38 am    Post subject: Reply with quote

ampmaker wrote:
I'm interested in how this turns out when you forward these messages to dear old PayPal. They vindicate your position so you ought to get the money returned to your account. But... This is PayPal, so all bets are off.


+1. You're definitely being scammed. Let us know what Paypal does / doesn't do. Good luck.
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bunbury
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PostPosted: Wed May 15, 2013 3:54 am    Post subject: Reply with quote

At least I know that whoever it is must be limping. No way I'm kicking a guitar across a room
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bunbury
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PostPosted: Wed May 15, 2013 8:15 am    Post subject: Reply with quote

A new and erudite message from the buyer: "well it was fuked beyond repair"

I've escalated this to a dispute. He/she says he's trashed and thrown away the guitar - and has turned down two attempts by me the get it into a nearby major guitar retailer, for either repair or so that I can issue a full refund against return of the guitar - which ever the buyer wanted and at my expense.

Now the guitar is allegedly wrecked and dumped, there's no basis for a refund.

Clearly the buyer wants to have his cake and eat it. I expect the guitar is playing very nicely somewhere in Alberta.
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Dave_Mc
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Joined: 08 Oct 2008
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PostPosted: Wed May 15, 2013 9:01 am    Post subject: Reply with quote

wow that's ridiculous. I hope they find in your favour.
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bluejeannot
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Joined: 20 Feb 2007
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PostPosted: Wed May 15, 2013 6:37 pm    Post subject: Reply with quote

+1.Gabe.
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Johny642000
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Joined: 25 Jan 2006
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PostPosted: Thu May 16, 2013 2:14 am    Post subject: Reply with quote

Unfortunately I've got no advice to give you but I just wanted to express my sympathy....this persons sounds like a disgusting twat and I wish you every success in getting your money...

And I also hope this scumbag's karma catches up with him sooner rather than later...

All the best,

John.
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brokentoes
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Joined: 01 Jul 2008
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PostPosted: Thu May 16, 2013 5:56 pm    Post subject: Reply with quote

He sounds very un-Canadian, but that doesn't mean we don't have our share of douchebags. He sounds like an idiot, take it up with the powers that be, state your case and then let him speak his peace, that should have them rule in your favour

P.S. we're not all like this cock-knuckle.
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Sigmania
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Joined: 14 May 2012
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Location: Asheville, NC USA

PostPosted: Thu May 16, 2013 8:58 pm    Post subject: Reply with quote

Document everything. If you sold it on ebay be sure that all of your communication is thru ebay messages so they can see it.

I am sure the guitar is fine and he is shaking you down.

As long as you can document the delivery of the guitar and the buyer's communication ebay/paypal should decide in your favor. I would be shocked if they didn't

Good luck!
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bunbury
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PostPosted: Fri May 17, 2013 12:22 am    Post subject: Reply with quote

brokentoes wrote:
He sounds very un-Canadian, but that doesn't mean we don't have our share of douchebags. He sounds like an idiot, take it up with the powers that be, state your case and then let him speak his peace, that should have them rule in your favour

P.S. we're not all like this cock-knuckle.


I've spent plenty of time in Canada and like the place and the people very much. Mrs Bunbury and I often talk about moving to BC (dream on ...). This is the first and, I expect, the last Canada-based douchebag I'll run into.

Anyway, all the messages went through eBay. Fingers crossed.

IMO if a guitar can be described 'firewood' 4 days after delivery and then thrown away, then it is bizarre to report only a small, hard-to-see missing spring and a loose knob on the day of delivery!
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Brian_C
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Joined: 08 Dec 2009
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Location: Ireland

PostPosted: Thu May 23, 2013 1:15 am    Post subject: Reply with quote

This might sound silly, but have you actually contacted eBay? You'll find they have heard of every scam in the book and they will assist you.

I'd bet my bottom dollar he hasn't thrown it in the bin either.

If all else fails you have his address right......
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bunbury
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Joined: 03 Apr 2006
Posts: 257
Location: london

PostPosted: Thu May 23, 2013 7:20 am    Post subject: Reply with quote

Brian_C wrote:
This might sound silly, but have you actually contacted eBay? You'll find they have heard of every scam in the book and they will assist you.

I'd bet my bottom dollar he hasn't thrown it in the bin either.

If all else fails you have his address right......


It's clearly a fraud and I have a name and address - although I can't say for sure that either is real.

The issue now rests with PayPal who are holding the money. They are aware that the buyer was offered and refused a full refund, that I offered to pay for the return of the guitar, and that The Guitar Centre 5 or so miles down the road (in Spruce Grove) had agreed to collect it at my expense - which IMO shows I tried hard to sort this out/get the guitar back. They are also aware that the buyer admitted wilfully damaging and disposing of the guitar after my offer of a collection & refund. And that although he/she lodged the complaint freezing the money just 10 mins after delivery it took those 5 days to decide that the minor issues reported on the day were as nothing to the destruction wrought by Canadian Customs who'd 'torn the guitar apart'.

In my opinion I'm dealing with none-to-bright fraudster. However, I'm not sure which way PayPal will jump.
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